Blogs

Blogs


Increase footfall with guest experience management

Increase footfall with guest experience management

How can data-led insights increase revenue in your business?

Organic September

Organic September

Why operators should take note of this campaign

Accessibility in Hospitality

Accessibility in Hospitality

How do customers perceive accessibility in hospitality and what are the risks?

Cost-of-living crisis most likely to impact delivery & takeaway

Cost-of-living crisis most likely to impact delivery & takeaway

We explore what might be hindering the success of your delivery offering.

Consumer Sentiment Report: Cost of living crisis

Consumer Sentiment Report: Cost of living crisis

Consumer perspective on 'the big squeeze'

Client Success Story - BAO

Client Success Story - BAO

Find out how Mystery Audits help BAO identify training needs

Get Airship for FREE until July

Get Airship for FREE until July

Special offer for HGEM clients

international womens day

International Women’s Day 2022: Gender equality across the hospitality industry

We explore what recent research has revealed about gender equality in the workplace.

Tips on improving your venue's accessibility

Tips on improving your venue's accessibility

(and why you should)

Client Success Story - Comptoir Group

Client Success Story - Comptoir Group

Find out how data drives positive change within Comptoir Group

2021 Consumer Christmas Behaviours

2021 Consumer Christmas Behaviours

Get ready for Xmas with our Consumer Insights report

Are your FOH & BOH teams ready for Christmas?

Are your FOH & BOH teams ready for Christmas?

HGEM can help your team get ready for success

'Knowledge not Noise' learning sessions

'Knowledge not Noise' learning sessions

Free Guest Experience refresher videos for hospitality operators

HGEM continues to invest in Guest Experience

HGEM continues to invest in Guest Experience

Unveiling HGEM Go - new Mystery Guest app for the modern customer

A brand-new version of The Hub has launched

A brand-new version of The Hub has launched

HGEM's Guest Experience Management platform got an upgrade

Voices of Hospitality

Voices of Hospitality

Interview with Andy Barnsdale

Voices of Hospitality

Voices of Hospitality

Interview with David Eccles

Keeping positive through lockdown

Keeping positive through lockdown

Catch up with Jason, our Head of Client Success

Voices of Hospitality

Voices of Hospitality

Interview with Richard Bates

Voices of Hospitality

Voices of Hospitality

Interview with Darren Cavill

2021 Dining Trends

2021 Dining Trends

Data intelligence experts predictions for the upcoming year