Fine Dining

Fine Dining


Fine dining involves a delicate balance between very personal experiences and rigorous standards. We carefully select the mystery guests used to complete these assessments, as they need to be able to tell the difference between good and average. As well as monitoring in detail what happens, we'll be looking for very professional service that appears effortless but is also very engaging. We'll work with you to help manage experiences that your guests consider are worth what they paid and that they will talk about positively with their friends.

Amaya

Amaya

Fine Dining, Casual Dining

Amaya

We provide in depth mystery visit reports to this popular contemporary Indian restaurant.

M Restaurant

M Restaurant

Fine Dining

Ours

Ours

Fine Dining, Casual Dining

Ours

“Working with the team at HGEM feels like an extension of our business, rather than outsourcing. The customised reporting makes it simple and efficient to quickly analyse and address feedback. The client support team are always available and ready to help. We’re excited to see what the future holds for this partnership”.

Lucie Horakova, Office Manager

Veeraswamy

Veeraswamy

Fine Dining

Black Roe

Black Roe

Fine Dining

111 Nico

111 Nico

Fine Dining

Rhubarb

Rhubarb

Events, Fine Dining, Catering

Chotto Matte

Chotto Matte

Fine Dining

Roberto's

Roberto's

Fine Dining

Tom Browns Brasserie

Tom Browns Brasserie

Fine Dining