Social Reviews

The GEM Solution


Social Reviews

Tracking your performance and that of your competitors across multiple social review channels will give you an insight into how your guests perceive you and highlight opportunities for improvement that will drive your business forward.

Track your Online Reputation

The feedback you receive from your survey site is like a direct line of communication with your guests. But it can be useful to see this in a wider context by viewing results from review sites in the same place.

We can pull ratings and comments by location from Google, Facebook and TripAdvisor, not just for your sites but for your competitors too. And on our surveys, where we know someone has had a great time we can direct them to social media sites to leave a public comment.

Track your Online Reputation

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Let's discuss blending review data into The Hub

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