12th November 2010
We have worked with
Peach Pubs for a number of years and have known about their unique approach to achieving an excellent guest experience, and particularly how they involve their staff. Of course, we cannot talk about how they do it (or they would surely shoot us!) but it was good to see them being recognised at the
Morning Advertiser Awards for one of the best training schemes in the industry.
Here is how we reported on the event where they revealed one or two of their secrets. Peach have always been keen to try out new ideas and so are we - do
let us know if you have any original ideas for learning about the customer experience to improve business.
