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Drive competitive improvements using internal comparisons with average, lots of league tables and external benchmarking of common indicators
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Achieve more by integrating what we do with selected partners, including employee messaging, CRM platforms, Wifi providers and BI systems
Practice continuous improvement with complaint recording, guest response management, internal audits and the ability to create and assign actions
Understand what customers are saying about your brand from unstructured data. Analyse sentiment towards specific subjects and how opinions change over time