Guest Experience Management

Everything you need to know & do to enhance your guests’ experience

Trusted By

Malmaison / Hotel du Vin
Dishoom
Brewdog
LEON
Ei Group
Everyman
Lounges
Youngs
Pret A Manger
New World Trading Co.
CH&Co
Wagamama

Looking to take control of your guest experience and drive sales? Our account managers will work with you to influence your reputation, listen to your guests, and promote the right team behaviours to ultimately help you achieve your goals.

The Hub

The Hub

See all guest experience measures in one place, interact with modern dashboards and take actions on the results.

Online Reviews

Online Reviews

Monitor your online reputation from different platforms and respond to reviews.

Guest Feedback

Guest Feedback

Listen to what your guests think, respond to them and increase brand loyalty.

Mystery Guests

Mystery Guests

Ensure your team know what’s expected of them, and empower them to deliver it consistently.

Employee Surveys

Employee Surveys

Learn what motivates your team and keep them engaged for longer.