Our in-house consultancy service
Struggling to find the missing link or the red flag? Or perhaps you can't find the time to deep-dive into your data? If you're already an HGEM client, you can utilise our bespoke insight consultancy service to find the things you need to know.
Find out what factors influence the loyalty of your customers the most.
Do your drinks-only / delivery customers have the same calibre experience as your dining guests?
We'll tell you which focus areas will have the highest yield on guest experience.
Are there any keywords that get mentioned a lot? Is this across the brand or a single location?
What metrics/scores would achieve the performance that you are looking to attain?
If certain sites are struggling - we can tell you why.
We can offer a detailed performance analysis with highlights and opportunity areas.
You're looking to evaluate the performance of individual dishes, and whether opinions are consistent across sites or in certain areas only.
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