Learn from the views of your team
Like our guest surveys, those for team members are branded and designed to engage the user and promote your values.
Each team member goes through a number of different stages during their employment journey, from induction to probation and anniversaries to exit. So we can host a different survey for each stage
Team feedback may contain sensitive information, so we present them on a separate page in The Hub, which is controlled by permissions granted to only certain users.
We track a key headline result, which we call Employee NPS – this works in the same way as a traditional Net Promoter Score and enables us to identify the proportion of employees likely to promote us as an employer versus those likely to do the opposite.
Often you will see differences between departments such as front of house, kitchen, management. So we track these so you can identify where intervention may be needed.
Opportunities will be ranked in order of the number of points that have been lost. This will help you to identify where to target your efforts for maximum return.
Keep your finger on the pulse by viewing a feed of the most recent comments and where they've come from, coloured according to their rating.
If you wish to do your own analysis, we make this easy with exportable datasheets that include answers, scores and comments.
In The Hub, managers can access a series of Little GEM e-learning modules, each aligned to a segment in the wheel, to help train your teams in best practice and get great results.
