Employee Surveys

Employee Surveys


Retain & motivate your team

The views of your guests are important, but so are the views of the people you entrust to deliver the service. Keep your finger on the pulse of your employees and identify any weak spots in their motivation.

Employee Surveys

The views of your guests are important, but so are the views of the people you entrust to deliver the service. Keep your finger on the pulse of your employees and identify any weak spots in their motivation.

ENGAGING DESIGN

Like our guest surveys, those for employees are branded and designed to engage the user and promote your values.

EMPLOYEE JOURNEY

Each employee goes through a number of different stages during their employment journey, from induction to probation and anniversaries to exit. So we can host a different survey for each stage

DEDICATED HUB PAGE

Employee surveys may contain sensitive information, so we present them on a separate page in The Hub, which is controlled by permissions granted to only certain users.

EMPLOYEE NPS

We track a key headline result, which we call Employee NPS – this works in the same way as a traditional Net Promoter Score and enables us to identify the proportion of employees likely to promote us as an employer versus those likely to do the opposite.

DEPARTMENTAL TRACKING

Often you will see differences between departments such as front of house, kitchen, management. So we track these so you can identify where intervention may be needed.

HIGHLIGHT OPPORTUNITIES

Opportunities will be ranked in order of the number of points that have been lost. This will help you to identify where to target your efforts for maximum return.

COLOUR CODED COMMENTS

Keep your finger on the pulse by viewing a feed of the most recent comments and where they've come from, coloured according to their rating.

DATASHEET EXPORT

If you wish to do your own analysis, we make this easy with exportable datasheets that include answers, scores and comments.

RESPOND TO TRAINING NEEDS

In The Hub, managers can access a series of Little GEM e-learning modules, each aligned to a segment in the wheel, to help train your teams in best practice and get great results.

Talk to us about employee surveys for your team