HGEM offers an award-winning hospitality platform that helps operators consistently deliver exceptional experiences. Our products and services increase visibility across customer touchpoints and help implement cycles of continuous improvement in both operations and customer experience.
Engage your guests and capture their thoughts on what is important to you with a fully configurable feedback site that looks and feels like an extension of your brand
Monitor and improve your online reputation with ratings, comments and reviews from up to 12 review platforms, together with stats on competitors
Ensure teams consistently practice what they have been trained through objective measurement of standards, processes, behaviours and sales opportunities
Track the performance of each dish using league tables on things like presentation, portion size, temperature, taste, timing, value-for-money