Are your FOH & BOH teams ready for Christmas?


Are your FOH & BOH teams ready for Christmas?

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Are you facing these challenges as an operator?

- Recently recruited new / seasonal staff

- Monitoring service standards consistently across one or multiple venues has proven difficult

- On the lookout for additional training materials

HGEM can prepare your team for success

With a triple-whammy of preparedness, your team can excel over the busy Christmas period, creating many happy memories and returning customers.

Here's how we can help get your team on track.

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- Ensure Xmas bookings are taken as per procedure with our Calls & Showrounds audits

- Monitor and improve team performance in-venue with our Mystery Guest programme

- Take advantage of our Guest Experience E-learning modules that are free to all clients

- Prices range from £25 - £60 per audit, excluding reimbursements

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