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Case Studies
22nd September 2023
Find out how HGEM's Mystery Guest Audits help drive positive change in GuestHouse Hotels
3rd April 2023
Find out how implementing a full Guest Experience Management solution with HGEM has been a 'gamechanger' for Stirr Ups.
Blogs, Case Studies
20th December 2022
Find out how HGEM's solutions help drive positive change in Dishoom
29th November 2022
Find out how HGEM's solutions help drive positive change in Chester Zoo
24th November 2022
PizzaExpress transforms culture and achieves impressive KPIs with new guest insight partner HGEM
6th October 2022
Find out how Mystery Guest Audits have helped Star Pubs drive positive change
3rd October 2022
How does Ascot drive visitor satisfaction with real-time feedback?
6th June 2022
Find out how Mystery Audits help BAO identify training needs
15th December 2021
Find out how data drives positive change within Comptoir Group
15th January 2018
We discuss our relationship with Royal Ascot and the steps we've taken to improve their guest experience.
