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Case Studies
3rd April 2023
Find out how implementing a full Guest Experience Management solution with HGEM has been a 'gamechanger' for Stirr Ups.
Case Studies
13th February 2023
Find out how HGEM's Mystery Guest Audits help drive positive change in GuestHouse Hotels
Blogs, Case Studies
20th December 2022
Find out how HGEM's solutions help drive positive change in Dishoom
Blogs, Case Studies
29th November 2022
Find out how HGEM's solutions help drive positive change in Chester Zoo
Blogs, Case Studies
24th November 2022
PizzaExpress transforms culture and achieves impressive KPIs with new guest insight partner HGEM
Blogs, Case Studies
6th October 2022
Find out how Mystery Guest Audits have helped Star Pubs drive positive change
Blogs, Case Studies
3rd October 2022
How does Ascot drive visitor satisfaction with real-time feedback?
Blogs, Case Studies
6th June 2022
Find out how Mystery Audits help BAO identify training needs
Blogs, Case Studies
15th December 2021
Find out how data drives positive change within Comptoir Group
Case Studies
15th January 2018
We discuss our relationship with Royal Ascot and the steps we've taken to improve their guest experience.