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Blogs, Insights
16th April 2023
Identify and fill gaps in training before summer with Mystery Guest Audits
22nd March 2023
A framework to help you achieve your growth goals
17th March 2023
Must-have features in a feedback solution
Insights
2nd February 2023
Put your marketing efforts into this key area of opportunity
24th October 2022
What to expect from customers for Xmas 22?
12th August 2022
How do customers perceive accessibility in hospitality and what are the risks?
20th July 2022
...and how it can boost footfall
9th June 2022
Consumer perspective on 'the big squeeze'
28th January 2022
Here's what consumers think.
1st November 2021
What effect has climate awareness had on the consumer?
30th September 2021
Get ready for Xmas with our Consumer Insights report
21st July 2021
Are consumers ready to ditch the mask? Here's what they're saying.
14th June 2021
What technological solutions will last beyond the pandemic? Here's what your customers think.
20th April 2021
Customers may not be as forgiving as you'd think
1st March 2021
Interview with Andy Barnsdale
22nd February 2021
Interview with David Eccles
15th February 2021
Interview with Richard Bates
8th February 2021
Interview with Darren Cavill
1st February 2021
Interview with Mark Harper
14th September 2020
Insights from our latest survey show how consumers plan to celebrate Xmas in 2020
18th August 2020
EOTHO scheme is delivering a much-needed sales boost to participating venues, but what happens when the scheme ends? Here's our findings.
22nd July 2020
Results of a survey into people's attitudes to eating out again, and what might tempt them out
17th July 2020
Survey reveals what consumers think about staff and guests wearing face coverings in pubs and restaurants.
