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Blogs, Insights
13th November 2023
Find out what you can do to really shine during this golden quarter.
10th October 2023
How is Xmas 2023 shaping up?
4th October 2023
Make the most out of this Xmas
4th September 2023
...and how it can boost footfall
15th August 2023
Identify and fill gaps in training with Mystery Guest Audits
11th August 2023
A framework to help you achieve your growth goals
27th July 2023
How well does hospitality handle payments?
17th March 2023
Must-have features in a feedback solution
Insights
2nd February 2023
Put your marketing efforts into this key area of opportunity
24th October 2022
What to expect from customers for Xmas 22?
12th August 2022
How do customers perceive accessibility in hospitality and what are the risks?
9th June 2022
Consumer perspective on 'the big squeeze'
28th January 2022
Here's what consumers think.
1st November 2021
What effect has climate awareness had on the consumer?
30th September 2021
Get ready for Xmas with our Consumer Insights report
21st July 2021
Are consumers ready to ditch the mask? Here's what they're saying.
14th June 2021
What technological solutions will last beyond the pandemic? Here's what your customers think.
20th April 2021
Customers may not be as forgiving as you'd think
1st March 2021
Interview with Andy Barnsdale
22nd February 2021
Interview with David Eccles
15th February 2021
Interview with Richard Bates
8th February 2021
Interview with Darren Cavill
1st February 2021
Interview with Mark Harper
