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Blogs
16th July 2021
How can data-led insights increase revenue in your business?
6th July 2021
Practical tips to go from 'good' to 'great'
Blogs, HGEM News
1st June 2021
Unveiling HGEM Go - new Mystery Guest app for the modern customer
17th May 2021
Shifting focus from recruitment to retention
4th May 2021
Don't overlook this area of opportunity
16th March 2021
HGEM's Guest Experience Management platform got an upgrade
Blogs, Insights
1st March 2021
Interview with Andy Barnsdale
22nd February 2021
Interview with David Eccles
19th February 2021
Catch up with Jason, our Head of Client Success
15th February 2021
Interview with Richard Bates
8th February 2021
Interview with Darren Cavill
2nd February 2021
Data intelligence experts predictions for the upcoming year
1st February 2021
Interview with Mark Harper
7th January 2021
Once a meal is out for delivery, the customer experience is literally out of your hands. How to ensure brand standards are upheld?
17th November 2020
Consumers highly satisfied with recent staycations, and are already planning the next stay
27th October 2020
How to use hospitality tech to pinpoint the perfect balance between safety and experience?
19th October 2020
Hospitality operators are increasing footfall and customer loyalty with creative offers
18th October 2020
We asked our panel of mystery diners to describe their perfect Covid-safe Xmas party. Here's our top picks.
9th September 2020
With rising Covid cases across Europe and UK, safety is yet again at the forefront of consumers minds.
1st September 2020
Some operators are choosing to extend the EOTHO offer, covering the costs themselves, whilst others warn this will lead to dangerous discount wars.
14th August 2020
Summary of EP Magazine's interview with our MD, Steven Pike, who shares our top findings based on recent consumer sentiment surveys
7th August 2020
Hopefully EOTHO scheme manages to change the staying-in habits enforced by the pandemic, by showing customers that it is safe to do so.
5th July 2020
Reflections on the first post-lockdown dining out experience
