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Blogs, Case Studies
20th December 2022
Find out how HGEM's solutions help drive positive change in Dishoom
29th November 2022
Find out how HGEM's solutions help drive positive change in Chester Zoo
24th November 2022
PizzaExpress transforms culture and achieves impressive KPIs with new guest insight partner HGEM
Blogs
18th November 2022
Once a meal is out for delivery, the customer experience is literally out of your hands. How to ensure brand standards are upheld?
Blogs, HGEM News
1st November 2022
Find out what's behind those 1-star reviews with our latest feature
Blogs, Insights
24th October 2022
What to expect from customers for Xmas 22?
6th October 2022
Find out how Mystery Guest Audits have helped Star Pubs drive positive change
3rd October 2022
How does Ascot drive visitor satisfaction with real-time feedback?
26th September 2022
As told by customers
12th September 2022
How can data-led insights increase revenue in your business?
Why operators should take note of this campaign
12th August 2022
How do customers perceive accessibility in hospitality and what are the risks?
20th July 2022
...and how it can boost footfall
12th July 2022
We explore what might be hindering the success of your delivery offering.
10th June 2022
A framework to help you achieve your growth goals
9th June 2022
Consumer perspective on 'the big squeeze'
6th June 2022
Find out how Mystery Audits help BAO identify training needs
19th May 2022
Identify and fill gaps in training before summer with Mystery Guest Audits
10th May 2022
Special offer for HGEM clients
8th March 2022
We explore what recent research has revealed about gender equality in the workplace.
1st March 2022
Must-have features in a feedback solution
21st February 2022
(and why you should)
15th December 2021
Find out how data drives positive change within Comptoir Group
