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Blogs
23rd November 2023
As told by customers
Blogs, Insights
13th November 2023
Find out what you can do to really shine during this golden quarter.
9th November 2023
Guest blog by: Toggle
10th October 2023
How is Xmas 2023 shaping up?
4th October 2023
Make the most out of this Xmas
4th September 2023
...and how it can boost footfall
31st August 2023
Navigate the season's challenges with ease
Blogs, HGEM News
29th August 2023
Find out what's behind those 1-star reviews with our latest feature
15th August 2023
How a mystery guest programme can complement tech-based feedback
Identify and fill gaps in training with Mystery Guest Audits
11th August 2023
A framework to help you achieve your growth goals
27th July 2023
How well does hospitality handle payments?
13th July 2023
19th May 2023
As published in Propel: Friday Opinion
17th March 2023
Must-have features in a feedback solution
14th March 2023
Don't overlook this area of opportunity
6th March 2023
Shifting focus from recruitment to retention
3rd February 2023
We explore how employee engagement can benefit the experience of your customers.
Blogs, Case Studies
20th December 2022
Find out how HGEM's solutions help drive positive change in Dishoom
29th November 2022
Find out how HGEM's solutions help drive positive change in Chester Zoo
24th November 2022
PizzaExpress transforms culture and achieves impressive KPIs with new guest insight partner HGEM
18th November 2022
Once a meal is out for delivery, the customer experience is literally out of your hands. How to ensure brand standards are upheld?
24th October 2022
What to expect from customers for Xmas 22?
