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Opinion

Opinion

News and opinion on Guest Experience Management

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Research reveals shopping centre restaurants are a sector on the rise

Research reveals shopping centre restaurants are a sector on the rise

18th March 2016

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Hospitality industry supports National Apprenticeship Week

Hospitality industry supports National Apprenticeship Week

16th March 2016

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Embracing the fast-casual concept in 2016

Embracing the fast-casual concept in 2016

14th March 2016

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The 5 big trends for 2016

The 5 big trends for 2016

9th March 2016

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Female chefs still under-represented in top kitchens

Female chefs still under-represented in top kitchens

Blogs

8th March 2016

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Mother’s Day and Easter indicate a prosperous March for pubs

Mother’s Day and Easter indicate a prosperous March for pubs

4th March 2016

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Vegetarian options on the rise as diners choose to eat less meat

Vegetarian options on the rise as diners choose to eat less meat

2nd March 2016

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Improve Training, Increase Revenue

Improve Training, Increase Revenue

23rd February 2016

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Kitchen takeover inspires catering students in Cumbria

Kitchen takeover inspires catering students in Cumbria

18th February 2016

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How can learning contribute to consistency in the guest experience?

How can learning contribute to consistency in the guest experience?

15th February 2016

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Tourism is fastest growing job sector in UK

Tourism is fastest growing job sector in UK

12th February 2016

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Gaming

Creating a 'gamified' learning journey

Blogs

9th February 2016

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LMS: What is it and why do you need it?

LMS: What is it and why do you need it?

Blogs

8th February 2016

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HGEM research reveals how to make guests feel welcome

HGEM research reveals how to make guests feel welcome

4th February 2016

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New survey proves UK diners are more adventurous than ever

New survey proves UK diners are more adventurous than ever

3rd February 2016

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Making contact...

Making contact...

Insights

28th January 2016

Getting the level of attentiveness right requires you to read your guests well.
How restaurants can cash in on Instagram hashtags

How restaurants can cash in on Instagram hashtags

26th January 2016

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Top 6 tips for contact throughout a dine

Top 6 tips for contact throughout a dine

22nd January 2016

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New awards recognise UK employers who link outstanding training to business success

New awards recognise UK employers who link outstanding training to business success

Blogs

19th January 2016

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What makes an excellent welcome

What makes an excellent welcome

15th January 2016

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New Chef Academy launched by Young's and Geronimo

New Chef Academy launched by Young's and Geronimo

Blogs

12th January 2016

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Tricks of the Restaurant Trade: Upselling

Tricks of the Restaurant Trade: Upselling

Blogs

7th January 2016

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2015 review

2015: Looking back on a year in hospitality

5th January 2016

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