We use cookies and similar technologies on our website to enable some essential functions for you. Click here to find out more.
News and opinion on Guest Experience Management
Yes please, I'd like to hear about latest news by email. Please see our privacy policy.
Blogs, Insights
1st March 2021
Interview with Andy Barnsdale
22nd February 2021
Interview with David Eccles
Blogs
19th February 2021
Catch up with Jason, our Head of Client Success
15th February 2021
How can data-led insights increase revenue in your business?
Interview with Richard Bates
9th February 2021
Don't overlook this area of opportunity
8th February 2021
Interview with Darren Cavill
2nd February 2021
Data intelligence experts predictions for the upcoming year
1st February 2021
Interview with Mark Harper
Insights
27th January 2021
A framework to help you achieve your growth goals
7th January 2021
Once a meal is out for delivery, the customer experience is literally out of your hands. How to ensure brand standards are upheld?
17th November 2020
Consumers highly satisfied with recent staycations, and are already planning the next stay
13th November 2020
Use the downtime to prepare your business for the new year
27th October 2020
How to use hospitality tech to pinpoint the perfect balance between safety and experience?
19th October 2020
Hospitality operators are increasing footfall and customer loyalty with creative offers
18th October 2020
We asked our panel of mystery diners to describe their perfect Covid-safe Xmas party. Here's our top picks.
14th September 2020
Insights from our latest survey show how consumers plan to celebrate Xmas in 2020
9th September 2020
With rising Covid cases across Europe and UK, safety is yet again at the forefront of consumers minds.
1st September 2020
Some operators are choosing to extend the EOTHO offer, covering the costs themselves, whilst others warn this will lead to dangerous discount wars.
18th August 2020
EOTHO scheme is delivering a much-needed sales boost to participating venues, but what happens when the scheme ends? Here's our findings.
14th August 2020
Summary of EP Magazine's interview with our MD, Steven Pike, who shares our top findings based on recent consumer sentiment surveys
7th August 2020
Hopefully EOTHO scheme manages to change the staying-in habits enforced by the pandemic, by showing customers that it is safe to do so.
22nd July 2020
Results of a survey into people's attitudes to eating out again, and what might tempt them out
