Opinion

Opinion


News and opinion on Guest Experience Management

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Not enough restaurants are taking advantages of the potential presented by having an online presence.

Not enough restaurants are taking advantages of the potential presented by having an online presence.

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The recyclable restaurant is a new concept, but will it catch on?

The recyclable restaurant is a new concept, but will it catch on?

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Real ale

Craft cask ales are set to be more widely available across the country as a new partnership aims to make distribution easier.

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Entry to Catererglobal.com's Best Employers in Hospitality Awards UAE 2012 are now open

Entry to Catererglobal.com's Best Employers in Hospitality Awards UAE 2012 are now open

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Offering options for allergy sufferers can help to boost a restaurant's business and its reputation.

Offering options for allergy sufferers can help to boost a restaurant's business and its reputation.

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Restaurant owners are starting to group together.

Restaurant owners are starting to group together.

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Is the government listening to the hotel industry?

Is the government listening to the hotel industry?

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La Tasca excelling at Guest Satisfaction

La Tasca excelling at Guest Satisfaction

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Will the Birmingham Balti join the likes of the Melton Mowbray pork pie and Wensleydale cheese?

Will the Birmingham Balti join the likes of the Melton Mowbray pork pie and Wensleydale cheese?

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'eat out top 20' pub and restaurants groups announced

'eat out top 20' pub and restaurants groups announced

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Peach Pubs win the Best Pub Group/Bar Employer for the second year running.

Peach Pubs win the Best Pub Group/Bar Employer for the second year running.

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False letters claiming to be from the Good Food Guide sent to restaurants asking for a fee.

False letters claiming to be from the Good Food Guide sent to restaurants asking for a fee.

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Voucher-free discounts may be popular with customers, but it is not a positive step for restaurants hit by the recession

Voucher-free discounts may be popular with customers, but it is not a positive step for restaurants hit by the recession

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Is it necessary to know the name of the chicken you serve?

Is it necessary to know the name of the chicken you serve?

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Is courting controversy a good marketing ploy?

Is courting controversy a good marketing ploy?

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Will Google's restaurant reviews affect customers' habits?

Will Google's restaurant reviews affect customers' habits?

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Could a glass crusher benefit your business?

Could a glass crusher benefit your business?

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How flexible can the hospitality industry be during the Olympic Games?

How flexible can the hospitality industry be during the Olympic Games?

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Is the eurozone crisis preventing you from recruting?

Is the eurozone crisis preventing you from recruting?

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Hotels are being encouraged to adopt the London Living Wage

Hotels are being encouraged to adopt the London Living Wage

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Companies which implement charity strategies find that their employees benefit as well as the good causes they support.

Companies which implement charity strategies find that their employees benefit as well as the good causes they support.

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