MEET HALO! Your all-new AI assistant for Guest Experience Management has arrived. Click here to find out more.

Blogs

Blogs


How learning contributes to consistency

How learning contributes to consistency

Do you struggle to maintain consistency across your business? In the hospitality industry, consistency in product and service...

HGEM Celebrations

HGEM Celebrations

As part of our celebrations this year, we did something a little different for our Christmas party. With inspiration taken fr...

Christmas jumper day

Christmas Jumper Day

Last week we had our Christmas Jumper Day in aid of Save the Children, a fantastic charity that works to save lives all over ...

Interacting Online

Interacting Online

Social media is playing an increasingly important role in interacting with your customers. With a seemingly impossible amount...

Wildwood

Wildwood

Wildwood are a collection of bar and grill restaurants known for their great food, warm ambience and commitment to friendly s...

Levant Group

Levant Group

This month we're delighted to welcome the Levant Group on board, with their fine dining restaurants and more casual Comptoir ...

Time Out Awards: Voted for by the public

Time Out Awards: Voted for by the public

EatingOut have just released their list of winners for the Love London Awards 2014. There are a total of 203 awards split acr...

Action against hunger logo

Action Against Hunger: Industry Event

Action Against Hunger is a charity that is regularly sponsored by companies and individuals in the hospitality industry, incl...

Cafe life awards logo

Congratulations to Boston Tea Party!

Cafe Life run their own awards every year to recognise and award different aspects and people within the cafe industry. With ...

Your last supper

Your last supper

What would you choose for your last supper? We asked our Business Development Manager, Ollie, all about his ideal final dinne...

Just Peachy

Just Peachy

Last week we helped Peach Pubs celebrate their success as we welcomed their (surviving!) Best Hospitality Employer Awards to ...

Preparing for Christmas

Preparing for Christmas

With summer still lingering in the air, the last thought on most people's mind is Christmas- that is unless you work in the h...

Eating out alone

Eating out alone

With demanding work schedules eating increasingly into our down-time, the need to combine eating and working is growing. As a...

Skyline

Chicago Study Tour

Recently one of our directors, Sally Whelan, visited Chicago on an organised tour to experience some of the city's most excit...

Positive Growth

Positive Growth

Confidence is increasing in the hospitality industry, with restaurants hotels and pubs all expecting an increase in sales ove...

Mother and daughter dining

Attracting Families

With Spring in full flow, and the prospect of longer (if not warmer) days ahead, it's a good time to think about whether your...

Hospitality apprentice

Apprenticeships in the News

Apprenticeships are on the rise in the UK following country-wide pledges from many companies in the hospitality industry. Wit...

Mother's Day

Mother's Day

Mother's Day can be a lucrative event for the hospitality industry. We've asked our diners about their plans for the day to g...

Change sign

Change

"Change is the only constant" (Heroclitus) Hospitality businesses need to be constantly changing to adapt to evolving tastes ...

British hospitality logo

BHA launches Hospitality News with ITN Productions

Here's a press release from the British Hospitality Association, announcing their joint venture with ITN Productions. Hospita...

Performance Measuring - Measuring

Performance Measuring - Measuring

Measuring Once you have satisfactorily identified exactly what it is you are attempting to measure, the next stage in perform...