MEET HALO! Your all-new AI assistant for Guest Experience Management has arrived. Click here to find out more.
Blogs
12th February 2014
This month HospitalityGEM will be looking at performance measurement - how to identify, measure, report and react. Performanc...
Blogs
14th January 2014
Like it or loathe it, in a month's time couples will be descending on hotels, pubs and restaurants for the annual celebration...
Blogs
23rd December 2013
By this time next week many of us will be heading back to work, but in the meantime the hospitality industry will be looking ...
Blogs
18th December 2013
For many it's a time to be at home with the family, but around 1 in 5 people could be tempted to the pub or restaurant on Chr...
Blogs
12th December 2013
Christmas Eve is notoriously a lucrative time for the hospitality industry, with many people keen to be part of the festive p...
Blogs
29th November 2013
The party season is here - well pretty much - and pubs, bars and hotels across the country are gearing up to welcome guests f...
Blogs
12th November 2013
We're sure you've all noticed it by now - as soon as Hallowe'en and Guy Fawkes Night have passed the countdown to Christmas b...
Blogs
30th October 2013
Whilst many of us are clearing up after St Jude's Storm, the hospitality industry is getting ready for a busy week ahead. Wit...
Blogs
18th October 2013
HospitalityGEM would like to offer congratulations to La Tasca which has this week reported a 68.9% increase in EBITDA (Earni...
Blogs
4th October 2013
A potentially busy week in the family dining calendar is looming on the horizon, and savvy restaurants and pubs are getting r...
Blogs
27th September 2013
For over a decade we have been helping a diverse range of businesses in restaurants and pubs, large and small, to improve the...
Blogs
5th September 2013
As the Premier League takes a short breather for the autumn internationals, it's a good opportunity to take a look at how the...
Blogs
20th August 2013
Whilst the hospitality industry is working flat out to accommodate the annual influx of tourists, it is simultaneously starti...
Blogs
14th August 2013
Today's BBC Magazine article 'The Places Where Pubs Are Boarded Up' suggests that the pub trade is struggling and declining, ...
Blogs
8th August 2013
Even before the football season has started it's hard to escape the incessant chat and speculation, but as the first day of t...
Blogs
1st August 2013
Just as the kids have broken up from school, and those in the hospitality industry are working flat out to accommodate the an...
Blogs
16th July 2013
Themed restaurants aren't everyone's cup of tea, but surely with the wealth of them out there, there must be something for al...
Blogs
9th July 2013
You might not quite believe this, but the forecast for the rest of the week for most of the country is....wait for it...SCORC...
Blogs
17th June 2013
This summer is a significant one for sports fans, with competition taking on an Antipodean flavour this year.The British and ...
Blogs
11th June 2013
The British Hospitality Association (BHA) is speaking up for the industry ahead of the British Hospitality and Tourism Summit...
Blogs
5th June 2013
The subject of #foodtography is a divisive one both in the hospitality industry itself and between friends and followers on s...
Blogs
20th May 2013
The sun shone for many of us over the last bank holiday weekend, and it looks like we're set to make the most of the Whitsun ...
Blogs
1st May 2013
It's that time of year again! Hospitality recruitment specialists, Caterer.com, are on the hunt for the Best Employers in Hos...