MEET HALO! Your all-new AI assistant for Guest Experience Management has arrived. Click here to find out more.
Blogs
1st July 2019
Do cat cafe's provide the purrfect dinner guest?
25th June 2019
Mind - body - soul. The wellness restaurants catering to more than tummy's.
18th June 2019
Our avid wine lover and studier, HGEM's Josie, shares her insight on Summer wines.
10th June 2019
We explore the latest dining concept 'hands off' which sees food served directly to diners mouths.
3rd June 2019
We explore what the hospitality industry can do to support World Environment Day this year.
28th May 2019
We chat to the HGEM team to explore the food options that festival goers face as we look ahead to festival season.
20th May 2019
We look at how diners make decisions before and during their dining experiences, with results from our latest survey.
13th May 2019
We catch up with some HGEM veggies to find out why cutting the meat is so important to them and get their recipe recommendations in celebration of National Vegetarian Week.
23rd April 2019
We reveal our top tips for encouraging locals to dine at your hotel restaurant, increasing footfall and overnight stays.
15th April 2019
HGEM’s Founding Director, Sally Whelan discusses the importance of making your team your USP and the benefits that can be seen for doing so.
10th April 2019
We reveal our hot cross bun ratings after hosting a taste test ahead of the Easter weekend!
1st April 2019
We explore how operators are taking the guest experience to another level by letting guests behind the scenes.
27th March 2019
We share guests plans for Mother's Day this year including what, when and where they will be eating.
18th March 2019
We explore the latest trend to hit the delivery market - drinks.
26th February 2019
We explore the latest trend to hit the hospitality industry allowing guests to have a more personalised experience than ever before.
18th February 2019
Yesterday was National Random Acts of Kindness Day. We explore how the hospitality industry can go above and beyond every day.
14th February 2019
In celebration of Valentine’s Day, our latest survey results show what pulls at guest’s heart strings when it comes to falling in love with a brand.
7th February 2019
We explore how to attract guests in today's market.
14th January 2019
With the launch of compact hotel rooms, the hotel sector is experiencing an exciting shift but what is the impact on the industry?
7th January 2019
Restaurant chains are stepping up this Veganuary after responding to growing demand from vegans. We take a look at the latest vegan foods hitting the high-street with feedback from the team.
2nd January 2019
Embrace Dry January and you could see permanent custom from the increasing number of non-drinkers throughout the rest of the year.
21st December 2018
We look back at our fundraisers and the charities we have supported over 2018.
11th December 2018
We reveal the food trends we loved and loathed this year.
