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Blogs
30th December 2017
The behaviour of your team members is a key part of your service.
27th December 2017
Are guest review sites alone enough to measure the guest experience?
21st December 2017
We've learnt a lot this year, take a look at our top takeaways.
20th December 2017
We explore the most effective ways to encourage positive reviews and recommendations from guests.
13th December 2017
Hospitality operators can draw feedback from a variety of sources.
4th December 2017
Ensure your guest experience is one to remember.
28th November 2017
It can be a powerful tool for promoting your business, but Instagram isn't without its critics in hospitality.
23rd November 2017
What we learnt from a brilliant speaker line-up and a celebration of hospitality industry talent.
21st November 2017
It may not even be Christmas yet, but the hospitality industry is already looking to the year ahead.
17th November 2017
Interacting with guests via social media is the key for getting them through the door.
7th November 2017
Making the most of all opportunities to promote your business is vital for succeeding in the hospitality market - read our top tips on how to get it right.
3rd November 2017
What did we learn at Propel's latest conference?
25th October 2017
Over 1,000 guests share their views on the all important first impression of your venue.
19th October 2017
Big hospitality names are starting to pick sides in the 'war on the straws'.
13th October 2017
We explore how to develop a team culture that ensures all staff take care of the appearance of your business.
6th October 2017
A positive guest experience starts with the appearance of your venue.
30th September 2017
Keep your guests coming back for more by delivering a consistently quality product.
25th September 2017
In our latest research we asked 1,300 guests what they expect when making Christmas bookings - boost your knowledge in preparation for this hectic time.
15th September 2017
We explore how busy hospitality providers can achieve a consistent level of quality and service.
4th September 2017
Read our top tips on how to measure, monitor and manage the level of quality your guests experience.
30th August 2017
First impressions count - we explore how providing an informative menu online can massively impact your guest experience.
24th August 2017
Looking at the success story of the street food movement.
10th August 2017
Technology continues to enhance and improve the guest experience, but it's important to remember the value of the human touch.
