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Blogs

Blogs


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Business Secretary launches investigation into restaurant 'tipping abuse'

Business Secretary Sajid Javid has launched an investigation into the 'abuse of tipping' by restaurants as part of the govern...

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Diners demand more vegetarian options this Christmas, survey reveals

Many people don't want to hear the mention of the word 'Christmas' until at least October. But, if you work in the hospitalit...

Motivating Employees in Hospitality

Motivating Employees in Hospitality

In today's competitive market, you need employees who stand out from the competition and whilst training and recruitment will...

I'd eat a plate of cold sick...

I'd eat a plate of cold sick...

"I'd eat a plate of cold sick, I think, before complaining to a waiter" This is what Stephen Mangan (Green Wing, Episodes) sa...

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Can technology provide a solution for guest loyalty?

As competition in the hospitality industry increases, operators are searching for effective ways of improving their guest loy...

Is tech negatively impacting the guest experience?

Is tech negatively impacting the guest experience?

There's no doubt that technology has made our lives a lot easier. Thanks to tech, we can keep in contact with friends on the ...

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Diners are becoming more adventurous, survey shows

How adventurous is your menu? Do you stick to traditional, tried-and-tested dishes you know diners will enjoy, or do you pref...

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Casual dining chains top the list for customer satisfaction

According to recent figures published by the NPD Group, casual dining chains top the list when it comes to customer satisfact...

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Consumer Spend on Eating Out Rises Again!

The latest Barclaycard report has revealed a growth in consumer spend on eating out in restaurants, pubs and hotels during Q2...

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10 Tips for Operational Success

These were gathered from Eddy Passey, gleaned during a career that has spanned working at high volume beds, bars and buffet b...

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Brand Standards vs Guest Experience

Brand standards are what enable hospitality businesses to remain consistent and deliver a consistently high standard of servi...

Living Wage Increase Could Have Significant Impact on Hospitality Industry

Living Wage Increase Could Have Significant Impact on Hospitality Industry

Yesterday (8 July), Chancellor George Osborne delivered his seventh Budget to the House of Commons, during which he announced...

New Accreditation Scheme For Hospitality Firms Launched By Allergy UK

New Accreditation Scheme For Hospitality Firms Launched By Allergy UK

National charity group Allergy UK has launched a new accreditation scheme for hospitality businesses in a bid to help them be...

Restaurants respond to Diners' Demands for Healthy Food Options

Restaurants respond to Diners' Demands for Healthy Food Options

Diners are becoming increasingly health conscious and as a result, the demand for healthy food options on restaurant menus is...

Mixed performance for hotel chains during May

Mixed performance for hotel chains during May

According to the latest report from HotStats, regional hotel chains across the UK registered mixed year-on-year profit growth...

MBE's for Leon Co-Founders!

MBE's for Leon Co-Founders!

Well, we think that a huge 'congratulations' is in order for Leon co-founders John Vincent and Henry Dimbleby, who were both ...

Now Is The Perfect Time To Trial New Menu Ideas, Says Report

Now Is The Perfect Time To Trial New Menu Ideas, Says Report

According to the Summer 2015 Lynx Purchasing Market Forecast, released earlier this month, now is the ideal time for pubs, re...

Raw Food And Clean Cuisine: What's It All About?

Raw Food And Clean Cuisine: What's It All About?

Late last year, the UK's very first Paleo-diet restaurant opened in Notting Hill, London. Pure Taste is described by its owne...

Making Your Menu Appeal To Health-Conscious Diners

Making Your Menu Appeal To Health-Conscious Diners

In last week's blog we talked about the rise of healthy fast food outlets and how in recent years, diners have started to bec...

Incorporating Dietary Requirements Into Menus

Incorporating Dietary Requirements Into Menus

From creating vegan and vegetarian menus to offering gluten-free alternatives of favourite dishes, many restaurants have beco...

The Rise Of Healthy Fast Food Outlets

The Rise Of Healthy Fast Food Outlets

The fast food industry has undergone something of a revolution in the past few years. The McMuffins, Double Whoppers and foot...