Opinion

Hospitality Apprenticeship Week 5-9 August 2019

Insights

5th August 2019

We celebrate Hospitality Apprenticeship Week - the first of its kind as the industry finally becomes a prospective career choice.

Community

Blogs

1st August 2019

We discuss the importance of community in today's tech fuelled world and the positive impact operators can have on loneliness.

Operators must try harder to accommodate diners with allergies

Insights

24th July 2019

HGEM’s Head of Client Success, Jason Horn, talks to us about how operators can better cater to those with allergies – without limiting the menu.

BBQ sauce taste test

22nd July 2019

Team HGEM test 10 BBQ sauces. Discover our top picks this BBQ season!

National Ice Cream month

Blogs

17th July 2019

We catch up with our client Jefferson's Ice Cream in celebration of National Ice Cream month.

Why the student demographic is so important to the hospitality industry

Insights

15th July 2019

We talk to our new Client Relationship Manager, Ash Sharpe, about how - and why - you should appeal to the student market, based on his experience of doing just that.

Should restaurants charge for extras?

Blogs

9th July 2019

Are restaurants right to protect their pockets from greedy guests or are they the greedy ones?

Cat Cafe's

Blogs

1st July 2019

Do cat cafe's provide the purrfect dinner guest?

Wellness restaurants

Blogs

25th June 2019

Mind - body - soul. The wellness restaurants catering to more than tummy's.

2019 Summer Wine

Blogs

18th June 2019

Our avid wine lover and studier, HGEM's Josie, shares her insight on Summer wines.

Hands free dining

Blogs

10th June 2019

We explore the latest dining concept 'hands off' which sees food served directly to diners mouths.

World Environment Day

Blogs

3rd June 2019

We explore what the hospitality industry can do to support World Environment Day this year.

Festival food

Blogs

28th May 2019

We chat to the HGEM team to explore the food options that festival goers face as we look ahead to festival season.

Young Brits’ booze-free lifestyles inspiring a new type of bar

Insights

24th May 2019

More and more millenials are going teetotal. With booze free bars popping up across the UK, should all operators adopt a booze free trial?

What drives diners decisions

Blogs

20th May 2019

We look at how diners make decisions before and during their dining experiences, with results from our latest survey.

National Vegetarian Week

Blogs

13th May 2019

We catch up with some HGEM veggies to find out why cutting the meat is so important to them and get their recipe recommendations in celebration of National Vegetarian Week.

‘A table for one, please’ – the rise of the solo diner

Insights

26th April 2019

Our tips for getting it right when it comes to accommodating lone diners as solo dining becomes more popular.

Hotel dining: not just for residents

Blogs

23rd April 2019

We reveal our top tips for encouraging locals to dine at your hotel restaurant, increasing footfall and overnight stays.

Feeding the tweens

Insights

18th April 2019

HGEM's Operations and HR Director, Lisa Chambers, discusses the challenges of keeping older children happy when dining out and what operators could do to make sure they are made to feel welcome?

Mental Health and Hospitality: Promoting that we care

Insights

15th April 2019

HGEM’s Operations and HR Director, Lisa Chambers discusses what HGEM are doing to promote mental health for its team members and why it’s so important to her personally.

Making your team your USP

Blogs

15th April 2019

HGEM’s Founding Director, Sally Whelan discusses the importance of making your team your USP and the benefits that can be seen for doing so.